Store Policy

1. Order Processing

• Orders will be processed within1-3 business days.

• You will receive a confirmation email once your order has been received and is being processed.

2. Payment

• We accept credit cards, debit cards and EFT's

• Payment must be completed at the time of order.

3. Collection

• Orders can be collected from the secretaries office

• Orders will be ready in 1-3 business days

4. Returns and Exchanges

• We want you to be satisfied with your purchase. If you are not satisfied, you may return or exchange items within 30 days of receipt.

• Items must be unworn, unwashed, and in original packaging with tags attached.

• To initiate a return or exchange, please contact our customer service ordersywc@gmail.com.

5. Defective or Damaged Items

• If you receive a defective or damaged item, please notify us within 7 days of receipt.

• We will provide instructions for returning the item and issuing a refund or replacement.

6. Customer Support

• For questions or concerns, please contact our customer service at ordersywc@gmail.com.

• Our support team is available Monday to Friday 9am to 5pm.

7. Privacy Policy

• We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

8. Changes to Policy

• We reserve the right to update this policy at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of any updates.